January 30, 2026 @ 9:00 am – 3:00 pm GMT
Human factors in healthcare sit at the heart of patient safety. Most serious incidents are not due to a lack of medical knowledge, but to breakdowns in communication, teamwork, decision making and system design. As services become busier and more complex, clinicians need practical Human Factors skills just as much as clinical ones if they are to keep patients safe and support their teams under pressure.
This Human Factors in Healthcare course turns theory into everyday practice. Using real NHS scenarios, near misses and critical incidents, we explore why capable clinicians still make mistakes, how systems shape behaviour, and what you can do on the shop floor to prevent harm. You will learn a shared language for human error, risk and reliability that you can use with colleagues across disciplines.
What You’ll Learn
- Understand Human Factors in healthcare and their impact on safety
- Recognise key error types and how systems and workload drive risk
- Apply Human Factors principles to handover, theatre, clinic & ward rounds
- Communicate clearly in high stakes situations using speaking up tools
- Strengthen situational awareness, decision making and teamwork
- Use Human Factors thinking in incident reviews and safety improvement
